WHAT PAYMENT METHODS DO YOU ACCEPT?
The website https://ninaubhicosmetics.com accepts payment by credit card and debit card via the Telr payment gateway. Email is not a secure method of transmitting credit card information, so please do NOT send us any credit or debit card information via an email. We accept payment by Debit Cards, Credit Cards (Visa, MasterCard, American Express) and also Cash on Delivery.
Please note that your billing information must be exactly as it appears on your credit card statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell and avoid using abbreviations unless that is how your information appears on your statement.
IS IT SAFE FOR ME TO PAY ON YOUR WEBSITE WITH A CREDIT / DEBIT CARD?
We take customer financial safety extremely important at Nina Ubhi Cosmetics. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
We also work closely with our delivery team to ensure Cash On Delivery orders are safe. You will be required to sign a receipt upon delivery, which will confirm and ensure the collection of your cash.
For more information about our secure checkout, please read our “Privacy and Cookies Policy” and “Terms and Conditions“
DO YOU HAVE A MAXIMUM PURCHASE POLICY?
The products available on our website, including any samples, are for personal use only. As such we have set limits on the amount we allow you to purchase in one go which is as follows:
- U.A.E. customers are able to purchase up to the maximum invoice value of 2000 Dhs per order and are not able to purchase again for two weeks.
Orders will be cancelled if they violate this rule.
Once the payment is made, the confirmation notice will be sent via email within 1 working day of receipt of payment.
HOW DO I OBTAIN AN INVOICE?
Once your order is shipped, you will receive a fully-detailed invoice by email. If you don’t receive this email, don’t panic. First, try checking your spam folder
WHERE CAN I FIND MY ORDER CONFIRMATION NUMBER?
Your order confirmation number is created after you’ve successfully submitted your order on https://ninaubhicosmetics.com. You can find it on the confirmation page after checkout, in the Order confirmation email and in “My Account” under “My Orders”.
CAN I PAY WITH A FOREIGN CREDIT CARD?
Yes, foreign credit cards are accepted.